Privacy policy
How Tenant Clean collects, uses and protects your personal information.
Get your fixed quote
Free and no obligation. Tell us about the property and we will email you a quote.
Last updated: 13 November 2026
Who we are
Tenant Clean provides cleaning services in Newcastle upon Tyne and is the data controller for personal information collected through this website. You can contact us at info@tenantclean.co.uk.
What we collect
When you send a quote request we collect the details you provide: your name, email address, phone number, postcode, the service and property size you are interested in, your preferred date and any message you include. We also record the page the enquiry was sent from.
How we use your information
- To respond to your enquiry and provide a quote.
- To arrange, carry out and invoice cleaning services you book.
- To deal with queries and complaints.
- To meet our legal and accounting obligations.
Our lawful bases are taking steps at your request before entering into a contract, performing a contract, our legitimate interests in running the business, and compliance with legal obligations. We do not sell your information or use it for unrelated marketing without your consent.
Form processing
The quote form is processed by Formspree, Inc., which delivers submissions to our email inbox. Formspree may process data outside the UK under appropriate safeguards. See the Formspree privacy policy.
Cookies
This website does not set advertising or analytics cookies. Web fonts are loaded from Google Fonts, which receives your IP address in order to deliver the font files. If analytics are added in future, this policy will be updated and consent requested where required.
How long we keep information
We keep enquiry and booking information only for as long as we need it for the purposes above, including any period required for accounting and legal purposes.
Your rights
Under UK data protection law you have the right to access, correct or delete your personal information, to object to or restrict processing, and to data portability. To exercise any of these rights, email info@tenantclean.co.uk.
If you are unhappy with how your information has been handled, you can complain to the Information Commissioner’s Office at ico.org.uk.